1. No Refund Policy

All sales are final. We do not offer refunds unless the item is confirmed defective.

2. Defective Items Only

Returns are only accepted if the item is defective.

3. Return Window

Customers must report defective items within 24 hours (1 day) of receiving the product.

Requests beyond this period may be rejected or subject to approval.

4. Proof Requirement

Customers must provide clear photo or video evidence of the defect.

5. Resolution

- Replacement will be provided where stock is available

- Refunds will only be issued if replacement stock is unavailable

- All decisions are subject to approval

6. Condition

Returned items must be:

- In original condition

- Not physically damaged by misuse

- Complete with packaging (where applicable)

7. Rejection of Claims

We reserve the right to reject any return or refund request that does not meet the above conditions.